Refund policy

REFUND POLICY

Once the order arrives to your door, you have 14 days to request a full refund for your order! If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Items must be returned unworn, unwashed, and with tags still on (note: some items will not have tags to begin with). You must have an order number, receipt, or other proof of purchase. We reserve the right to refuse a return if listed conditions are not met.

The following items are final sale and cannot be returned:

  • Discounted items
  • Seasonal items
  • Hair Accessories
  • Hats
  • Jewelry
  • Any additional items marked as 'FINAL SALE' on site

To get a return started, please email hello@valor-violet.com.